--- title: How do I return my order? description: Learn how to return your order by contacting our team for authorisation and returning items safely to our warehouse. --- [Skip to content](https://hubspot.tilestyle.ie/faqs/how-do-i-return-my-order#main-content) [![TileStyle Logo Black.](https://hubspot.tilestyle.ie/hs-fs/hubfs/Primary%20Logo@3x.png?width=200&height=55&name=Primary%20Logo@3x.png)](https://tilestyle.ie/) Open main navigation Close main navigation - [Contact us](https://tilestyle.ie/pages/contact-us) [Contact us](https://tilestyle.ie/pages/contact-us) How can we help you? - There are no suggestions because the search field is empty. 1. [TileStyle Frequently Asked Questions](https://hubspot.tilestyle.ie/faqs?hsLang=en) 2. [Returns](https://hubspot.tilestyle.ie/faqs/returns?hsLang=en) # How do I return my order? All returns must be authorised in advance, as returns documentation is required. Failure to contact us beforehand may result in delays in processing your return or the return being refused. Please fill out our [contact form](https://tilestyle.ie/pages/contact-us) if you wish to return an order placed with TileStyle. List the products and quantity you wish to return and why. The goods must be returned to the TileStyle Warehouse, ensuring to protect them against damage during transit.  Please [click here ](https://tilestyle.ie/pages/warehouse-contact)to view our Warehouse location and opening hours. - [Ordering Online or Shopping Instore](https://hubspot.tilestyle.ie/faqs/ordering-online-or-shopping-instore?hsLang=en) - [Samples](https://hubspot.tilestyle.ie/faqs/samples?hsLang=en) - [Delivery](https://hubspot.tilestyle.ie/faqs/delivery?hsLang=en) - [Click and Collect](https://hubspot.tilestyle.ie/faqs/click-and-collect?hsLang=en) - [Returns](https://hubspot.tilestyle.ie/faqs/returns?hsLang=en) - [Report An Issue](https://hubspot.tilestyle.ie/faqs/report-an-issue?hsLang=en) - [General Information](https://hubspot.tilestyle.ie/faqs/general-information?hsLang=en) - [Help and Advice](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#main-content) - [Room Visualiser](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#room-visualiser) - [Natural Stone Guidance](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#natural-stone-guidance) - [Wood Flooring Guidance](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#wood-flooring-guidance) - [Kahrs Natural Wood Flooring Guidance](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#kahrs-natural-wood-flooring-guidance) - [Broadleaf Wood Flooring Guidance](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#broadleaf-wood-flooring-guidance) - [Luxury Vinyl Flooring Guidance](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#luxury-vinyl-flooring-guidance) [![Primary Logo@3x](https://hubspot.tilestyle.ie/hs-fs/hubfs/Primary%20Logo@3x.png?width=150&height=41&name=Primary%20Logo@3x.png "Primary Logo@3x")](https://tilestyle.ie/) Copyright © 2026,