--- title: Can the driver help carry my order into the property? description: Drivers provide kerbside delivery only. Learn why assistance inside the property is not included and how to prepare. --- [Skip to content](https://hubspot.tilestyle.ie/faqs/can-the-driver-help-carry-my-order-into-the-property#main-content) [![TileStyle Logo Black.](https://hubspot.tilestyle.ie/hs-fs/hubfs/Primary%20Logo@3x.png?width=200&height=55&name=Primary%20Logo@3x.png)](https://tilestyle.ie/) Open main navigation Close main navigation - [Contact us](https://tilestyle.ie/pages/contact-us) [Contact us](https://tilestyle.ie/pages/contact-us) How can we help you? - There are no suggestions because the search field is empty. 1. [TileStyle Frequently Asked Questions](https://hubspot.tilestyle.ie/faqs?hsLang=en) 2. [Delivery](https://hubspot.tilestyle.ie/faqs/delivery?hsLang=en) # Can the driver help carry my order into the property? For insurance reasons, the driver is unable to carry any goods into the property. Please ensure you have suitable help to carry the items into your property so they can be stored safely. - [Ordering Online or Shopping Instore](https://hubspot.tilestyle.ie/faqs/ordering-online-or-shopping-instore?hsLang=en) - [Samples](https://hubspot.tilestyle.ie/faqs/samples?hsLang=en) - [Delivery](https://hubspot.tilestyle.ie/faqs/delivery?hsLang=en) - [Click and Collect](https://hubspot.tilestyle.ie/faqs/click-and-collect?hsLang=en) - [Returns](https://hubspot.tilestyle.ie/faqs/returns?hsLang=en) - [Report An Issue](https://hubspot.tilestyle.ie/faqs/report-an-issue?hsLang=en) - [General Information](https://hubspot.tilestyle.ie/faqs/general-information?hsLang=en) - [Help and Advice](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#main-content) - [Room Visualiser](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#room-visualiser) - [Natural Stone Guidance](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#natural-stone-guidance) - [Wood Flooring Guidance](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#wood-flooring-guidance) - [Kahrs Natural Wood Flooring Guidance](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#kahrs-natural-wood-flooring-guidance) - [Broadleaf Wood Flooring Guidance](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#broadleaf-wood-flooring-guidance) - [Luxury Vinyl Flooring Guidance](https://hubspot.tilestyle.ie/faqs/help-and-advice?hsLang=en#luxury-vinyl-flooring-guidance) [![Primary Logo@3x](https://hubspot.tilestyle.ie/hs-fs/hubfs/Primary%20Logo@3x.png?width=150&height=41&name=Primary%20Logo@3x.png "Primary Logo@3x")](https://tilestyle.ie/) Copyright © 2026,